Please refer to our data policy below. If you have any questions regarding data safety, feel free to contact us.
We take the privacy of our website users very seriously and are committed to protecting the information that users provide to us in connection with their use of our website. We are also committed to protecting and using your information in accordance with applicable law.
How we collect data
What data we collect
Why we collect this data
Who we share the data with
Where the data is stored
How long the data is kept
How we protect the data
How we treat minors
What ‘Personal Information’ do we collect?
To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and from other sources. Here are the types of Personal Information we collect about you:
Information you provide us. When you register for our Services, purchase and/or register domain names, use any of our Services; and/or when you contact us directly by any communication channel (e.g., Wix’s support tickets, emails), you may provide us Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services), information you include in your communications with us and with other users on our platform, and Personal Information contained in scanned identification documents (such as an ID card, driver’s license, passport, or official company registration documents).
How We Collect Data
Below are the main methods we use to collect data:
We collect data that you provide to us yourself, for example, when you contact us directly through a communication channel (e.g. an email with a comment or feedback).
Why do we collect such ‘Personal Information’
We may use your information for the following purposes:
to provide and operate our services;
to develop, customise and improve our services;
to respond to your feedback, enquiries and requests and to provide assistance;
to analyse request and usage patterns;
for other internal, statistical and research purposes;
to improve our data security and fraud prevention capabilities;
to investigate violations and enforce our terms and policies and to comply with applicable law, regulation or governmental request;
to provide you with updates, news, promotional materials and other information related to our services. For promotional emails, you can decide whether you want to continue receiving them. If not, simply click on the unsubscribe link in these emails.
How we share your ‘Personal Information’
We may disclose your information to our service providers in order to operate our services (e.g. storing data via third party hosting services, providing technical support, etc.).
We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other misconduct; (ii) to establish or exercise our rights of defence; (iii) to protect our rights, property or personal safety and the safety of our users or the public; (iv) in the event of a change of control of us or any of our affiliates (by way of merger, acquisition or purchase of (substantially) all of our assets, etc.); (v) to disclose your information by means of an authorised merger, acquisition or purchase of (substantially) all of our assets, etc.). (v) to collect, maintain and/or manage your information through authorised third party service providers (e.g. cloud service providers) as appropriate for business purposes; (vi) to work with third party service providers to improve your user experience. For the avoidance of doubt, we may transfer or disclose non-personal data to third parties or use it in any other way at our discretion.
We will not share your email address or other personal information with advertisers or advertising networks without your consent.
Where do we store your ‘Personal Information’?
How long is the data kept?
Please note that we will retain the data we collect for as long as is necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.
We may correct, amend or delete inaccurate or incomplete data at any time at our sole discretion.
Wix has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.
Regardless of the measures and efforts taken by Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Personal Information or any other information you upload, publish or otherwise share with Wix or anyone else. We encourage you to set strong passwords for your User Account and User Website, and avoid providing us or anyone with any sensitive Personal Information of which you believe its disclosure could cause you substantial or irreparable harm.
Furthermore, because certain areas on our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private”, or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.
How do we deal with minors?
Children can use our services. However, if they want access to certain features, they may need to provide certain information. The collection of some data (including data collected via cookies, web beacons and other similar technologies) may be automatic. If we knowingly collect, use or disclose information collected from a child, we will indicate this in accordance with applicable law and obtain parental consent. We do not condition a child's participation in an online activity on the child providing more contact information than is reasonably necessary to participate in that activity. We will only use the information we collect in connection with the services the child has requested.
We may also use a parent's contact information to communicate about the child's activities in the Services. Parents may review data we have collected from their child, prohibit us from collecting further data from their child, and request that any data we have collected be deleted from our records.
Please contact us to view, update or delete your child's information. For your child's protection, we may ask you to provide proof of your identity. We may deny you access to the data if we believe your identity is questionable. Please note that certain data cannot be deleted due to other legal obligations.
the use of your personal data is necessary to perform or enter into a contract (for example, to provide you with the Services themselves or customer care or technical support);
the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or
the use of your personal data is necessary to support our legitimate business interests (provided that at all times this is done in a way that is proportionate and respects your data protection rights).
As an EU resident, you can:
Request confirmation as to whether or not personal data relating to you is being processed and request access to your stored personal data and certain additional information;
obtain personal data that you have provided to us in a structured, commonly used and machine-readable format;
request the correction of your personal data that we have stored;
request the deletion of your personal data
object to the processing of your personal data by us;
request the restriction of the processing of your personal data, or
lodge a complaint with a supervisory authority.
However, please note that these rights are not unlimited and may be subject to our own legitimate interests and regulatory requirements. If you have any general questions about the personal data we collect and how we use it, please contact us as set out below.
In the course of providing the Services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the Services, you consent to the transfer of your data outside the EEA.
If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have adequate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimised and that such third parties act at all times in accordance with applicable laws.
Rights under California Consumer Protection Law
If you are a California resident using the Services, then you may be entitled under the California Consumer Privacy Act ("CCPA") to request access to and deletion of your information.
To exercise your right to access and delete your information, please see below for how to contact us.
We do not sell users' personal information for the intent and purposes of the CCPA.
If you have any general questions about the Services or the information we collect about you and how we use it, please contact us at:
Forschungs- und Behandlungszentrum für psychische Gesundheit
Fakultät für Psychologie | Clinical Psychology & Digital Psychotherapy
Massenbergstraße 9 - 13